Interview with CQR Lima

International Freight Shipping S.A.C. is a comprehensive logistics solution provider based out of Peru. With its high-quality consultancy, project cargo, integrated logistics and NVOCC cargo consolidation services, IFS International has established a name for itself in both the domestic and international freight market.

In an interview, Yovanna Llerena, Managing Director at IFS International, reveals to us their private mantra and the secret to their success.

Q: What motivated you to enter the freight forwarding industry? How long have you been associated with IFS International?

A: The freight industry always appeared to be an area of immense potential to me. Right after finishing college, I became sure this was where I had to find my career path!

I established IFS 12 years ago and I have never looked back!

Q: How do you think IFS International is different from other freight companies in Peru?

A: I think what distinguishes us from other freight companies in Peru, is the fact that we offer high-quality consultancy, paired with excellent logistics services. We also exploit technology to the utmost and are always on the lookout for novel innovations.

Q: What kind of shipment does your company mostly handle?

A: While we handle all kinds of shipments, IFS has carved a niche for itself in dealing with LCL and Project cargo.

Q: How important do you think the value of “trust” is for your organization? How do you ensure IFS lives up to the trust your clients place in you?

A: At IFS, we put a lot of emphasis on the “human” factor, which means we don’t see our clients as customers with needs to be met but as people who place their “trust” in us. It then becomes imperative for us to live up to that trust.

All the staff at IFS work with immense “co-operation” to keep this trust intact and that is why we have a 24/7 working environment, where a client can get in touch with our staff at any time

Q: How do you ensure that quality is maintained in all services provided by IFS International?

A: To ensure maximum quality control, we keep our infrastructure equipped with the most up-to-date communication system. This aids us in exercising maximum control over all procedures, while also helping us to provide excellent customer service.

Q: Your website claims that IFS employs stringent security policies. Can you elaborate more on this and also explain why this is so important?

A: The Latin American freight market has a complex structure and plenty of room for loopholes in security.

We need efficient security policies to be able to provide high-quality yet extremely secure services. For this reason, we keep our security policies up-to-date at all times, while also performing regular internal audits. Our BASC certification also assists a lot in this regard.

With such fool-proof security and quality control policies, IFS International is guaranteed to climb higher up the ladder of success. But what is sure to keep them gaining maximum mileage in the race for better business, is their devotion to their customers who, for them, aren’t just people but, as Yovanna Llerena puts it, people who place their “trust” in IFS International!

CQR Lima
Ms Yovanna Llerena
Managing Director
yllerena@ifssac.com
www.ifssac.com

Conqueror in NOF Energy, June 2011

Union Transport joins conqueror global forwarding group

(02-06-2011).- The freight forwarding company Union Transport (Newcastle) Ltd. has been selected as the exclusive representative in Newcastle for the Conqueror Freight Network, which operates as a “virtual multinational” in which independent firms around the world work together in a regimen of “disciplined cooperation”.

Read the full article at: http://www.nofenergy.co.uk/news/union-transport-joins-conqueror-global-forwarding-group.html

Conqueror in TransREporter, May 2011

Modern Cargo Services joins Conqueror global forwarding group

(23-05-2011).- Modern Cargo Services Ltd, which is into freight forwarding, has been selected as the exclusive representative in Mumbai of the Conqueror Freight Network. Conqueror operates as a “virtual multinational” in which independent firms around the world work together in a regimen of “disciplined cooperation”.

Conqueror, which began accepting applications last September and launched operations in January, is choosing one strong forwarder to act as a “virtual branch” in each of 564 cities in 127 countries. Members agree to use each other’s services for a substantial proportion of their shipments, which ensures a significant increase in business volume for all, among other advantages.

“The idea is to use cooperation to help our members compete on a more equal footing against the giant mega-forwarders,” says Mr Antonio Torres, founder of the Madrid-based Conqueror group. “Strong players like Modern Cargo Services Ltd will ensure our success as a global group”, Mr. Torres said.

The network is now seeking qualified members in Cochin, Kolkata, Vadodara, Coimbatore, Hyderabad, Jaipur and Kanpur.

Conqueror in Exim India Newsletter, May 2011

Modern Cargo Services joins Conqueror global forwarding group.

(22-05-2011).- Modern Cargo Services Ltd, which is into freight forwarding, has been selected as the exclusive representative in Mumbai of the Conqueror Freight Network. Conqueror operates as a “virtual multinational” in which independent firms around the world work together in a regimen of “disciplined cooperation”.

Conqueror, which began accepting applications last September and launched operations in January, is choosing one strong forwarder to act as a “virtual branch” in each of 564 cities in 127 countries. Members agree to use each other’s services for a substantial proportion of their shipments, which ensures a significant increase in business volume for all, among other advantages.

“The idea is to use cooperation to help our members compete on a more equal footing against the giant mega-forwarders,” says Mr Antonio Torres, founder of the Madrid-based Conqueror group. “Strong players like Modern Cargo Services Ltd will ensure our success as a global group”, Mr. Torres said.

The network is now seeking qualified members in Cochin, Kolkata, Vadodara, Coimbatore, Hyderabad, Jaipur and Kanpur.

New virtual multinational forwarder group now extends to 100 cities

Less than four months after its launch, the pioneering Conqueror Freight Network has “virtual branches” in 100 cities in 58 countries

This week’s acceptance of Aries Global Logistics, Inc. adds New York, Philadelphia, Atlanta, and Miami to the fast-growing network, which is designed to operate like a multinational freight forwarding group, with a single member per city.

Aries (AGL) was founded in 1985, and has 90 employees. Like all members of the Conqueror group, it was checked out by an independent auditor as part of the selection process, and it meets the highest standards of solvency, size, and reputation. To date, the network has accepted only about 16% of applicants.

Aries president Frank G. D’Ambra said he hoped membership in Conqueror “will increase our reach in markets where we are not represented,” and noted that the network “has already filled in some of the more difficult regions”.

Conqueror is recruiting strong and solvent independent forwarders to act as “virtual branches” in each of the world’s 564 largest cities. Members now have a total of more than 8,000 employees.

“We are delighted to welcome the prestigious Aries company to our group, which considerably strengthens our coverage of the United States,” said Conqueror’s network development manager Russell Whittington. “While other networks may have as many as 80 members in a single city, we have only one in each, just like the multinationals. And like them, we require that our members cooperate actively with each other, working under common rules and our worldwide brand.”

“The idea is to equip our members with all the advantages previously enjoyed only by the mega forwarders, including a global network of reliable agents, exclusive software to delimit territories, a payment-protected environment, and even a dispute resolution service,” said Whittington.

“These advantages, combined with the personalized customer service traditionally associated with independent agents, are helping our members recover lost market share,” he added.

Members pay nothing during the six-month probationary period, but those who fail to cooperate actively with other members are replaced. Quality is monitored by self-policing. Members are obliged to report all problems that arise with other members, who all have a vested interest in upholding the brand image and the network’s collective reputation.

The formula appears to be working. “Some of our member agents say they have already received more new business from Conqueror than they did in years of belonging to other networks,” said Conqueror founder Antonio Torres, himself an experienced freight forwarder.

For more information, see www.conquerornetwork.com

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For more information, please contact:

Mr. Dwight Porter
Tel. +34 91 494 58 76
dporter@conquerornetwork.com
www.conquerornetwork.com

“Conqueror” Forwarder Network to Operate Like Multinational – GLOBALPORTS ON LINE

To help the best independent agencies recover lost market share “Conqueror” Forwarder Network to operate like multinational

A new high-level freight forwarders network will operate as a “virtual multinational”, with obligatory cooperation among members, a single worldwide brand, exclusive territories, and other advantages now enjoyed only by the biggest players.

Read the full article at: http://www.globalports.eu/pag/noticia.php?id=820

Independent Forwarders Form Virtual Multinational – Export Logistics Guide

Conqueror Freight Forwarder Network

The new Conqueror Freight Network is a cooperative group of independent freight forwarders that, while retaining independence, operate as a virtual multinational freight forwarder. In other words, they provide the services formerly provided by only the largest multinational forwarders. Based in Madrid, Spain, they operate in 564 cities in 175 countries. Until now, independents have had a very difficult time competing against the largest firms because of the multinational presence of the big players, Conqueror is designed to give the independent forwarder a shot at more of that business.

Independent freight forwarders can now apply to join the Conqueror Freight Network.

Read the full article at: http://exportlogisticsguide.com/conqueror-freight-forwarder-network/

World’s first ‘virtual multinational forwarder’ – IFW

Kizzi Nkwocha | mar, 14 sep 2010

Network of forwarders launched to compete against mega-players A new freight forwarding network that will operate as a “virtual multinational”, with obligatory co-operation among members, a single worldwide brand and exclusive territories, claims it will provide advantages currently enjoyed only by the biggest players.

Read the full article at: http://www.ifw-net.com/freightpubs/ifw/index/worlds-first-virtual-multinational-forwarder/20017808769.htm