In this post we are going to discuss some of the major challenges freight forwarders face on a daily basis and the things which can be done to overcome them: Client servicing Solid customer service was and continues to be the ulterior motive of all freight forwarders. However, providing the right item at the right…
Tag: customer service
Client servicing more often than not is the crux of every business and freight forwarding is no exception. If you are planning to expand your business and gain loyal and returning customers then it’s time for you to focus on a strong strategy which will boost the reputation of your organization through positive customer experience….