The seminar hosted by PTN Events brought together digital innovators in next-generation technologies
Andrea Martin -Conqueror’s FreightViewer Coordinator, took part as a speaker in the Container Shipping Conference celebrated online on 30th– 31st May, presenting the topic “The importance of a digital strategy for freight forwarders”. Conqueror’s FreightViewer Department chose this topic with the aim of exposing the need of establishing new strategies and procedures to cope with disruptive changes in Industry 4.0. Andrea Martin tackled three points: the impact of Industry 4.0 in the logistics industry, how to find a place in this new industry based on a digital strategy and the challenges this process may come with.
During her speech, Andrea Martin highlighted the importance of developing a digital strategy within the logistics business to cope with the technological changes in the industry. In addition, she pointed out how FreightViewer helps members to implement digitization, underlining the two most important advantages the platform has – connectivity between members and the ability to be online. Lastly, Martin finalized her participation talking about all the challenges this process will come with.
The Container Shipping Conference assembled several experts to explore insightful topics on container optimization and platform collaboration, causes and impacts of port congestion, accelerating digitalization, investment scenario and solutions for improving efficiency. The conference brought together global container shipping professionals to understand and discuss international market issues and technical challenges. It enabled attendees to gain insights from the best leaders of the industry and get to know new approaches to improve their knowledge in the future tools and tactics from the sector.
In the words of Antonio Torres, CEO and Founder of Conqueror Freight Network, “We are always keen on participating in conferences which bring out the digital innovations in the industry. It helps both our members and us to be informed about the latest developments in logistics sector. Plus, it gives our member-exclusive transport management software, FreightViewer, a place in a new digitized era where establishing a digital strategy becomes no longer optional but mandatory for freight forwarders. We thank PTN Events for this invitation, it has been a pleasure for us.”
They successfully handled the special customs in Colombia within just two weeks
Ecologiscar, Conqueror member in Cartagena, Colombia, successfully executed an international diplomatic shipment for the first time. They moved the cargo which consisted of furniture in a standard 20 ft container from Leixões, Portugal, to Buenaventura, Colombia.
“Diplomatic shipments necessitate special customs handling because an exemption letter is required,” explains Mr. Edwin Alejandro Rendon, from Ecologiscar. “Moreover, these shipments are frequently subject to delays and to high storage and demurrage charges prior to getting released from customs. It could take even a month after cargo arrives at POD to get released from customs once you have all documents accordingly,” he continues.
Despite being their first diplomatic shipment, they managed to formalize the paperwork and move the shipment within less than two weeks. Mr. Rendon adds, “Now we learnt from this shipment how to proceed even faster and proactively for the next time on this kind of shipment.”
Their strategic alliances with port terminals, agents, and shipping companies through the management of their team of professionals are an important factor that allowed them to timely accomplish this sensitive project.
Congratulations to Ecologiscar for a job well done!
“In the last ten years, the transportation and logistics industry has undergone a radical change. Logistics companies regardless of their size, are resorting to digitization for more effective operations, and better client servicing and are striving to become online freight forwarders.”
This is an interview with Andrea Martin, Conqueror’s FreightViewer coordinator who is in charge of training the agents on the use of Conqueror’s member-exclusive TMS. She is responsible for assisting them with any doubts regarding the use of the platform and helping the members get acquainted with the new features of the software. Before joining Conqueror, Andrea worked in customer service acquiring the necessary skills to solve client issues, and provide technical support, while gaining a wide range of knowledge in communication. Here, Andrea talks about her experience at Conqueror and how FreightViewer is helping the network members to advance in the path of digitization.
Q. Tell us a bit about your experience at Conqueror?
A. It’s been a few years now that I have been a part of the Conqueror team and my experience here has so far been very satisfying. I have a close bonding with my teammates with whom we work together solving problems and brainstorming the best ways to help our members solve any issues they might be facing. Moreover, working at Conqueror has taught me a lot about the advancement of digitization in the transportation and logistics industry and the urgent need for independent freight forwarders to digitize their operations.
Q. Tell us about your job. Do you find your everyday tasks interesting?
A. My everyday work is not only interesting, but it can also become very demanding at times. My most important task consists of assisting our members to make the best use of our online quote rate management software, FreightViewer. Every year during our Annual Meeting I sit together with our members to give them one-to-one demonstrations that help them to seamlessly use the software for instant quote generation and inform them about the other uses of the platform. My task also entails connecting with potential digital partners, interviewing experts from leading logistics tech firms, speaking at logistics trade shows, etc. Simply put, my task revolves around increasing the usability of our quote generation platform and helping members to take an important stride toward digitization.
Q. Could you explain to us a little bit more about FreightViewer?
A. FreightViewer is an exclusive-member transport management software Conqueror Freight Network has developed to offer a digital infrastructure allowing members to offer rates and services online. It also enhances the accuracy of the quotation while significantly reducing its processing time, from a number of days to less than a minute. To put it simply, it allows members to organize their rates with their local and transport charges on a single platform. Furthermore, it connects members in the network permitting them to carry out all quoting transactions throughout the same channel.
Q. What do you think are the advantages of FreightViewer?
A. The main advantage for Conqueror members is that FreightViewer will allow them to be at the cutting edge of technology and compete with the stalwarts in the industry by digitalizing a part of the business processes. FreightViewer enables agents to build a digital back office. By uploading rates into the system, they are able to quote in a few seconds, compare rates between different carriers, and filter under several attributes to obtain the most accurate quotation. Furthermore, FreightViewer users are not only speeding the quoting time but also creating an enormous open showcase 24/7 for clients and potential customers.
In addition, FreightViewer offers an accessible website through which members’ direct customers and partners out of the Network can check rates any time, any day. Moreover, each customer can be classified into different Client Categories with different mark-ups (profit margin), meaning members can personalize quotes for each customer. And all of these complex services are included in their membership fee, at no additional cost.
We are one of the very few international freight forwarding networks to successfully cope with the technological changes while providing our members with the opportunity to compete with the largest multinationals.
Q. Which are the new updates of FreightViewer?
A. Our aim is to develop a digital platform in which members exchange information online, eliminating all those time consuming tasks which can become tedious for freight forwarders. By charging FOB costs into FreightViewer users are selling them directly to partners and customers online. In other words, member’s rates will be one click away from partners in the Network and direct clients. This enables them to manage the great volume of requests in a very efficient way, providing instant feedback and improving customer experience.
FreightViewer enables companies to go online through a personalized website where their customers can register or log in to quote or send requests. All quotations sent through this website will immediately reach the freight forwarder who will answer the request. Additionally, all this information is automatically shared with clients throughout the website. Connecting both, freight forwarders and clients means a great improvement in transparency which is always appreciated by the clients.
Q. Why is it important for freight forwarding companies to digitize their operations in 2023?
A. In the last ten years, the transportation and logistics industry has undergone a radical change. Logistics companies, regardless of their size, are resorting to digitization for more effective operations, and better client servicing and are striving to become online freight forwarders. The work of freight forwarders encompasses several other efforts that address the simplification and automation of the job at hand. This includes several processes such as transforming the relationship with the clients, digitization of the quote generation and reservation process, and data transparency between suppliers and customers. Furthermore, it also involves cost reduction and most importantly a fresh look at the transportation and information management procedure.
The pandemic has brought a very important fact to our attention- Freight Forwarders need to digitalize. Over the last year, many new digital freight forwarders like FLEXPORT, FREIGHTOS, FREIGHTHUB, etc. have invested millions in digitization, so now there is no turning back, it’s not the future anymore, it’s the present. Simply put, now is the time for traditional freight forwarders to transform into digital freight forwarders to keep up with the new industry standards, retain their clients, and get new ones. We are one of the very few international freight forwarding networks to successfully cope with the technological changes while providing our members with the opportunity to compete with the largest multinationals.
They celebrated this event on the 21st of April, 2023 at the Soyombo Hall of Tuushin Best Western Hotel in Ulaan Baatar
Tuushin LLC, Conqueror member in Ulaan Baatar, Mongolia, successfully concluded a special event to appreciate the role of their clients in their company’s success. Held on the 21st of April, 2023, at the Tuushin Best Western Hotel, the event welcomed over 200 customers of Tuushin.
Bayarsaikhan Lunden, the Head of Tuushin LLC’s Sales Department, says that the main objective of this event was to “report to our customers the work we have done in the past while also furnishing information about future projects. Additionally, an event like this allowed us to work more closely with our clients and listen to their ideas and opinions.”
“This event was last held in 2018, and in the future, Tuushin has decided to organize “Customers’ Day” every year in order to foster enhanced client engagement,” continues Mr Lunden. On the occasion of this special event, they organized a musical performance for the customers which was followed by dinner, and warm conversations. Additionally, the company gave its customers small gifts and surprises with a lottery.
Congratulations to Tuushin LLC and the very best for their growth and success!
United Cargo Management, Conqueror member in Los Angeles, USA, brings 53 containers over on a charter vessel from the factory in China to the USA. This prevented the transportation of empty containers and allowed them to reach their destination faster.
They moved the cargo from the Port of Humen, a small break bulk port in Southern China. While doing this, they didn’t have to face any congestion. Moreover, they got seven days of free time and zero waiting time for berth. The cargo, which was sent to the Port of Hueneme that is 29 miles north of Malibu, California, got an immediate berth on arrival.
As stated by Leo Hu from the Sales Department of UCM, “On reaching the destination mounted chassis on trucks were waiting to discharge the containers immediately and the cargo was pre-cleared through Customs. The total time the cargo took to reach from the hull of the ship to the exit gate was just ten minutes.”
“This project will surely attest to the professionalism of our company. We also handled the last mile delivery of the cargo at a very cost-effective rate,” adds Mr. Hu.
They loaded the two helicopters in a charter Ilyushin IL – 76 aircraft at the Girona Airport
Airtransa SA, Conqueror member in Barcelona, Spain, moves a special cargo consisting of two Airbus H125 helicopters for civil use. The two helicopters were loaded in a charter Ilyushin IL-76 plane at the Girona Airport.
Airtransa SA is a specialized forwarder in the aerospace industry, a partner of Airbus, who has signed an agreement with the Girona airport to manage these kinds of operations.
To quote Jose Monreal, the Sea Freight Manager of Airtransa,”Although this unique shipment was a challenging one, with over four decades of experience in the air freight sector, our team is used to moving these kinds of cargo. Every year, we move helicopters, small aircraft and spare parts cargo to destinations in Africa and Latin America. Our air transport service stands out due to the level of commitment we put into the process and the different levels of service that we offer.”
Congratulations to Airtransa SA for pulling off the movement of this unique cargo!
They used 40 flat rack containers to move this international shipment
Sev Stante Overseas SRL, Conqueror member in Venice and Genoa, Italy, recently moved a shipment consisting of ten bulldozers. They moved the cargo from Genoa to Jakarta using 10 x 40 flat racks. The bulldozers which weighed 26.700 kg had a dimension of 985 x 295 x 340 cm.
Their team picked up the shipment from North Italy by truck where their terminal staff was responsible for packing, stuffing and lashing the cargo. Additionally, they also moved some spare parts along with the bulldozers.
As stated by Riccardo Stocco, the Managing Director of Sev Stante Overseas, “Executing the overseas transportation of a cargo of ten bulldozers involved a lot of challenges. However, the experience and professionalism of our team ensured that the cargo was moved seamlessly and on time. It is our expertise, transparency and commitment that allows us to provide innovative and quality services and develop lasting relationships with our customers.”
Congratulations to Sev Stante Overseas for a job well done!
The BSA services to India, USA, Israel, and Germany, will further strengthen the air freight operations of CIMC Anda Shun
CIMC Anda Shun International Logistics, Conqueror member in Chengdu, China, has started offering BSA (Block Space Agreement) air services to several territories in India, the US, Israel, and Germany. These agreements with the carriers allow them to pay for a specific shipment capacity on certain flights at negotiated rates.
As stated by Daniel Song from the Overseas Market Sales team of CIMC ADS, “None of our competitors can offer as many BSA contracts in these important routes. The high demand for our services, the competitive rates we offer, the stable space availability we guarantee and the renowned carriers we’ve partnered with will allow us to take our air freight operations to the next level.”
Their BSA services extends to cities like Tel Aviv, Frankfurt, Delhi, New York City, Chicago, Mexico City, Guadalajara, Toronto, Vancouver, etc.
“The new services will allow us to better serve our clients and our partners within Conqueror. Moreover, we can apply special rates and stable space to support. When it comes to the convenience of our partners, we can even sign more space from carriers in the next signing period. In all our business endeavours we make sure to put the satisfaction of our clients and partners first,” adds Mr Song.
Well done, CIMC Anda Shun International Logistics!
Conqueror’s 9th Annual Meeting held from 6th to 8th February in Doha, Qatar, brought together over 100 network members allowing them to meet in person for enhanced networking and collaboration
Conqueror Freight Network’s 9th Annual Meeting held at the Intercontinental Hotel in Doha allowed over 100 network members to assemble under one roof to promote their companies, expand their international presence, and secure new projects from their logistics partners. Seven prominent logistics news websites- Cargo Breaking News, AJOT, Novo Logistica, and Air Cargo Asia Pacific, Fowarder Magazine, PVS Shipping Line and Grupo Todologisticas have covered the news about the success of Conqueror’s Annual Conference.
All seven logistics websites mainly talk about the success of the face-to-face meetings, how they strengthened the networking among the members, and the advantages of socialization and one-to-one meetings for the member companies.
These are the websites that have published the news of Conqueror’s 9th Annual Meeting.
Air Cargo Asia Pacific is a news website dedicated to the air cargo sector. It garnered The International Air Cargo Association (TIACA) award for “Best Industry Magazine”. Moreover, it publishes insightful interviews and reviews that allow for a better understanding of the air cargo industry and its developments.
AJOT or the American Journal of Transportation is a web portal publishing relevant news from the transportation and logistics industry. This website features the latest and most relevant news and reports from the international freight forwarding industry.
Cargo Breaking News is an Indian platform for cargo, multimodal logistics, warehousing, and all other sub-sectors in the supply chain industry. Furthermore, this magazine includes several sections like news, opinions, and interviews from the freight forwarding sector.
Forwarder Magazine is an all-inclusive resource for logistics, shipping and forwarding news, information and insight. From expert opinions to trade-specific knowledge in the air/sea/road freight sector, this website covers everything of relevance in the freight and logistics market.
Grupo Todologisticas is a company that has been helping entrepreneurs in the logistics industry to generate new business opportunities by helping them to enhance their marketing and promotion strategies.
Novologistica is a Spanish-language logistics news portal offering a comprehensive source of information regarding everything related to the supply chain industry. It regularly publishes articles, news, interviews, and reports for logistics and transport professionals.
PVS Shipping Line is a private independent liner, with over a decade of experience in shipping and NVOCC operation. This UK-based company presently owns a fleet of 2000 TEUs, with a mix of 20′ / 40′ STD & HC and Special Equipment. Additionally, they perform the crucial task of meeting the soaring demands and needs of its customers beside providing the most reliable services throughout shipping routes.
Conqueror’s 9th Annual Meeting brought together freight forwarders from more than 50 countries to Doha who got the chance to mingle and network with their logistics partners and bag new business opportunities
Conqueror Freight Network’s 9th Annual Meeting, which took place in Doha, Qatar, from 6th to 8th February 2023, has successfully concluded. The in-person freight forwarders conference that took place after a three years break because of the pandemic, allowed the network members to carry on constructive business discussions and do the groundwork for lucrative concerted projects.
“In the last three years, Conqueror has grown considerably and we have retained our position as the largest exclusive logistics network in the globe. Conqueror’s 9th Annual Meeting allowed us to promote a sense of trust and bonding within our network, which will surely boost the collaborative endeavours of our members. Most importantly, the meeting thoroughly satisfied our members who are sure to return to their respective cities with plenty of new business prospects in hand,” says Mr. Antonio Torres, Founder, and CEO of Conqueror Freight Network.
On the occasion of this meeting, Conqueror created a new web app that allowed the delegates to constantly stay updated with the meeting agenda. On logging in this application the delegates could access every meeting information and check all the required information about the everyday agenda of the meeting that greatly helped the agents.
Conqueror members gathered at the Intercontinental Hotel, Doha, for three days of back-to-back networking. The event started with a desert safari to the outskirts of Doha which allowed the delegates to strike the right chord with their future business partners before the commencement of the conference. The delegates participated in almost 3000 one-to-one meetings with their chosen partners to make way for collaborative business endeavours. The Gala Dinner party was yet another meeting highlight where the members had a fantastic time over food, drinks, and live music while strengthening the bonding with their partners.
As stated by one of the attending members, “It was a very well-organized and fruitful conference. I wish everyone a good and safe journey back to their respective countries. I hope our fellow members will continue to support us and I wish everyone a great and successful 2023.”